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Does the room rate include breakfast?
All rooms include breakfast for 2 persons at 99%, however please check with the customer service staff if there is any non-breakfast room
Does breakfast include all in-room guests?
Breakfast includes 2 people per room only, and charges an extra fee for the rest of the guests.
I am late for breakfast Do you return the value of breakfast?
This can not be done, please note that breakfast time starts from 08:00 AM until 10:00 AM
Does breakfast include my children?
Most hotels include breakfast for only one child less than 12 years old, and there is an extra fee for the rest of the children
Is there an extra charge for children when staying in the room with their parents?
Most hotels do not mind sleeping in the parents' room with or without an extra bed. They do not add any extra expenses if no additional bed is requested. However, we can say that each hotel has its own policy. Some of them pay breakfast or have to request an extra bed.
How much can I add beds per room?
All hotels allow one extra bed per room according to the size of the room, and some small or honeymoon rooms do not allow the addition of an extra bed.
Does the room have a double bed or two separate beds?
All hotels offer twin or double rooms, and can choose the right type during your arrival.
Does the company guarantee a double bed during booking?
That can not be done. All we do is recommend that the reservation is a double room, and the order is provided for check-in and check-in time. We do not guarantee that the bed is at all double
What is the difference between a single room and a double room?
The single rooms are designed on the basis of two separate beds for two persons, while the double rooms are double beds for 2 persons.
Can I choose the type of bed I want or a room for smokers, non-smokers or connecting rooms?
All these applications are subject to availability and can not be guaranteed.
Can I add a breakfast to a third person in my room?
Yes, this is direct via the hotel and an extra charge. If you request an extra bed, the bed fee includes free breakfast for 3rd person.
Can I add an extra bed/cot in my room?
Most hotels allow children to stay in the room with parents with or without an extra bed, in case there is a third person can request the addition of extra bed at an extra charge, as breakfast will have an additional charge.
What kind of breakfast does the hotel offer?
You can not be aware of the breakfast provided, it is up to each hotel what is necessary to provide, but in general, the hotels with levels 5 and 4 stars, they offer international cuisine suitable for all nationalities and all categories
Where can I find the extra bed price?
Extra beds can be requested during the arrival of the hotel when needed, and from the hotel, you can know the bed feels as the extra bed charges varies from one hotel to another
I do not want breakfast, can I cancel breakfast for a discount of the price?
That can not be done. All our contracts with hotels inclusive of breakfast are compulsory.
Where can I see the room details?
Below the name of the room are the details of the room These details contain an explanation of all the contents of the room and its policy.
Do I need to pay in advance to confirm my reservation?
If a hotel or two hotels are required, full payment is required until the booking is confirmed, whereas if the request for more than two hotels requires payment of 20% of the cost as a down payment.
When can I pay for the reservation?
It is up to you, but be aware that the rooms are implemented whenever you delay the confirmation of the reservation, or perhaps the price increases, the hotels are changing prices from time to time according to the size of the requests do not ensure that the prices remain the same or keep the possibility of booking the required category, At a lower price
How do I make a reservation or request a reservation?
You can request booking by means of one of the following means, indicating the date of entry and departure in the Gregorian calendar, the number of people, and the number of rooms.
- Fast communication with customer service on one of the numbers by wattsp: 00601133000554 - 00601133209070
- Send a booking request via e-mail to info@shawatetravel.com
- Sending a room booking request by booking form shown below in front of the room
- Send a booking request via a form Contact us at: https://shawatetravel.com/en/contact-us
What are the means of payment?
If you have requested to book more than two hotels, the payment period is two times. The first stage is to confirm the reservation. This requires you to pay a deposit of 20% and the payment method is available at the following link: https://shawatetravel.com/en/page/payment-methods
And the rest of the amount is paid on the day you arrive the country to travel to meet you the representative of our company in the first hotel in which you receive the rest of the amount owed cash full and you are issued a voucher, and if you requested the reservation of a hotel or two will require payment of the full amount