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Yeah. 99% of hotel prices including 6% government taxes, 10% service and company fees. There will be no other charges for the price offered. However, please check the note in the total cost of hotels. You can also check your 24-hour customer service staff by calling on one of these numbers (+ 601133000554 + 601133209070).

Note: Prices do not include the tourist tax imposed by the Ministry of Tourism of Malaysia on 1 September 2017, which is 10 ringgets per room per night in all cities of Malaysia, in addition to 3 Ringt in Langkawi Island and 4 Ring in Penang Island.

The tax rate is 6% of the price of each item or item that is paid as a sales tax to the government. This tax is imposed by the government on all sales. The service charge is the fees charged by the hotel as service charges such as cleaning, And other services.

Yeah. All prices are inclusive of the company's fees and the company does not charge any other amounts if it does not add anything beyond the agreed.

Please note that the prices shown are room rates and do not pertain to the number of individuals. However, please note that each room in all hotels is equipped for two persons only, meaning that the number of beds is double beds for two or two single beds for two persons. Extra bed value or breakfast value.

The hotel reservation rate does not include transfers to and from the airport, but we can add you service by a price difference.

Yeah. Most hotels change prices and offers from time to time, we do not guarantee that prices remain in case of delay confirmation of the reservation.

No. The offer submitted is a preliminary proposal and not a confirmed reservation. We do not guarantee that the availability or prices will remain in the event of delay in payment of the advance payment, and if the proposed rooms or hotels come into effect after the transfer of the advance payment you are offered alternatives at the same level at a different price. Note that we can not in any case the detention of rooms in principle the hotel system is universal open reservation system for all without monopoly.

We suggest that you stay in certain hotels based on your choice of standard, location and location.

The policy of all the hotels in the world is that the reception time is from 02:00 - 03:00, departure at 12:00, but some hotels may have received you the room before this time if there are empty rooms and the hotel is cooperative, Departure The hotel may charge you an additional charge as a delay fine and in this case our company does not take responsibility for that.

The company does not bear any penalty imposed by the hotel because of the delay in delivery of the room from the date specified globally, so please deliver the room at 12:00 noon.

In case of delay in delivery of the room by 12:00 noon, the hotel deducts the amount of the delay from the insurance, or charges you a fine and a duty to pay it in a mandatory manner.

This request is based on availability and possibility of the day of stay, and this is not free.

You must deliver the room at 12:00 pm according to the international hotel system. You can place the luggage in the hotel safe and spend the rest of the time enjoying the hotel's pursuits or going to the market or the mall until you arrive at the airport or you can ask the hotel to extend the departure time by The possibility that the extension will be in a financial amount determined by the hotel.

All rooms include breakfast for 2 persons at 99%, however please check with the customer service staff if there is any non-breakfast room

Breakfast includes 2 people per room only, and charges an extra fee for the rest of the guests.

This can not be done, please note that breakfast time starts from 08:00 AM  until 10:00 AM

Most hotels include breakfast for only one child less than 12 years old, and there is an extra fee for the rest of the children

Most hotels do not mind sleeping in the parents' room with or without an extra bed. They do not add any extra expenses if no additional bed is requested. However, we can say that each hotel has its own policy. Some of them pay breakfast or have to request an extra bed.

All hotels allow one extra bed per room according to the size of the room, and some small or honeymoon rooms do not allow the addition of an extra bed.

All hotels offer twin or double rooms, and can choose the right type during your arrival.